Satellite

Biography

Biography: Roberta Mugellesi Dow

Abstract

Knowledge Management (KM) has been around in ESA since several years leading to initiatives and pilot projects in different areas. To be successful, KM must clearly meet the Agency real needs. It must suit the way of working and must be linked to the core business that is the assembly and execution of space missions. In particular, it needs to address the issues of how projects are managed. The opportunity to apply the KM tools and methodologies already developed to an ESA project arose late 2013 when KM was requested to support the capture and preservation of the knowledge, experience and documentation built over the several missions of the Automatic Transfer Vehicle (ATV). This presentation describes the work which is being conducted for the ATV knowledge capture project called ATVCAP. In particular, it specifies the objectives and the steps required in order to achieve it. At the very end, a dedicated user interface (portal, search) has been developed for an efficient retrieval of the information by the future users of the preserved knowledge. The project started in January 2014 and the first knowledge area handled was Rendezvous and Docking, which was used as the base for the Proof of Concept, demonstrated by end of March 2014. Of course, the conduct of the ATV capture project requires the involvement of the relevant teams of the ATV project and the members of the KM group. Some general remarks concerning the archiving of documentation and the retention of knowledge highlighting the critical areas are outlined